Terms and ConditionsLast updated on March 5th 2017

1. Term registration:

Lessons must be paid for prior to the start of each term.

2. Change of teacher:

IMIG (‘The Provider’) reserves the right to change the teacher - subject to ADEK approval.

3. Purchase of resources:

The parent agrees to purchase music books based upon the request(s) of the Teacher.

4. Cancellation and rescheduling policy:

It is imperative that students and parents understand the following requirements as this is critical to ensuring our students receive the highest, consistent standards of teaching along with receiving accurate and reliable timetables. 
a) Students can only reschedule a lesson if the student is absent as a result of sickness or school arranged activities. In the case of school-arranged activities the teacher must be given 24 hours’ notice.
b) Students are not entitled to make up missed lessons if 24 hours’ notice of authorised absence (e.g. trips) is not given.
c) Absence due to sickness; IMIG is committed to ensuring that your child doesn’t miss out on their instrumental lessons. With this in mind we will always try to ensure that lessons missed can be recovered, if our terms are met. To be eligible for a make-up class due to sick leave, please ensure that you email bcaa_arts@imig.ae no later than 9am on the day of the lesson. Please note that the school is not responsible for notifying IMIG of your child’s absence and calling the school does not result in notification of absence to IMIG. If notice of absence is not provided to IMIG, IMIG has the right to charge for the lesson and not provide a make-up.
IMIG Music: Make-ups may be provided as a split-combined class meaning the missed lesson is split in half and added to 2 x 30-minute classes, forming 2 x 45-minute lessons.
IMIG Dance: Please be aware that due to numerous factors, we can only provide 1 make up class, and this will be in the final week of term. The only other alternative would be placement into another class during the term, which may feature younger/older students or be a different genre of dance. Alternatively, make-ups can be provided in Abu Dhabi city.

5. National holidays:

Lessons scheduled on National holidays such as New Year, Eid and National day will be rescheduled at the time of booking to a mutually convenient time.

6. Refund policy:

a) We have a no refund policy.
b) Outstanding lessons can be transferred to other family members or friends. An additional administration charge of Dhs 100 will be made.

7. Associated Board for the Royal Schools of Music (ABRSM):

a) All ABRSM exam students, except piano students, must arrange their own piano accompaniment for the exam. This can either be arranged independently or through the institutes (at additional cost). Aural lessons may also need to be arranged if the student is not taking the exam package.
b) ABRSM rules and regulations apply to all exams (www.abrsm.org).

I have read, understood and accept the above Terms & Conditions.