1. Lesson registration
Lessons must be paid for in advance via Musicart.ae.
2. Change of teacher
IMIG reserves the right to change the teacher.
If a teacher is absent due to illness or such other unavoidable issues, he or she will be replaced by another IMIG Teacher, or the lesson will be rescheduled for a later date.
3. Cancellation and rescheduling policy
Lessons can only be rescheduled if the student is absent as a result of sickness or pre-arranged school activities. Please ensure that IMIG is made aware of any absences for the aforementioned reasons, as follows;
Sickness: Contact IMIG before 9am on the day of absence; firstname.lastname@example.org
School-arranged activities: Contact SZPAB-IMIG Link, Joy, 24-hours prior to the day of absence/required rescheduling day; email@example.com
Clashes with curriculum lessons: IMIG acknowledges that subjects such as swimming are difficult to leave for a music lesson. However, Parents must notify IMIG 24-hours prior to the lesson, to enable IMIG to reschedule the lesson. Please notify; firstname.lastname@example.org
If IMIG is not notified before 9am on the day of absence/requested rescheduling, the lesson will be considered taken and therefore charged.
Please note that lessons missed due to family holidays taken during term time cannot be rescheduled.
4. Attending Lessons
Musical instrument/Vocal lessons require commitment and maturity from all students.
Music Students are expected to attend all lessons with their required equipment, including but not limited to, as appropriate; music students; music book, woodwind reeds, valve oil, string rosin, plectrums. If a student does not bring the required materials to the lesson, the lesson will go ahead. If the school/teacher has an instrument which can be used by the student, this instrument will be used. If no additional instrument/suitable books are available, the teacher will provide aural/theory training. Only at the discretion of the teacher will the lesson be postponed. Refusal to attend the lesson due to missing materials will result in the lesson being marked as absent and therefore used.
5. Refund policy
Zero/No Refund policy; All lessons, examinations and books are paid for under a no refund policy.
Any outstanding lessons at the end of term can be transferred to other family members or friends. Please note that an additional administration charge of AED 100 will be applied.
6. Accompanists for external music exams
All exam students, except piano students, must arrange their own piano accompaniment for exams. This can be arranged independently or through their teacher (at additional cost).Parents should not enter students for examinations, without first gaining approval from the student’s teacher. If a parent submits a student for examination, the teacher or IMIG cannot be held liable for any result which falls below expected outcomes.
By completing payment for these lessons, examinations or books, I hereby declare my understanding and agreement in the terms and conditions as listed above.